ESRV_SVC_QUEENCREEK cannot be found in Windows 10 [Solved]

The description for Event ID 2 from source ESRV_SVC_QUEENCREEK cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: Error [5]: [Unable To Open Device.][0x0].

The above is the error that was retrieved from event viewer in my friend's PC. When we 
checked for system changes, there was nothing much change expect a driver update. As a regular approach we tried running sfc and chkdsk and also system restore everything failed. 

We are helpless, as we can't find the error even online. So we decided to check for every possible changes, before trying to re install windows 10. As we checked, there was a driver update from INTEL and its for energy saver or something related to it, we really don't know what it was..

So, we tried to roll back that driver, but it failed. ESRV_SVC_QUEENCREEK cannot be 
found error still resides.

At that time, we don't know how to fix it, but a crazy idea of us, solved our problem.

What we did ??

We just stopped the ESRV_SVC_QUEENCREEK service after that our PC worked fine..

How to do on our PC?

Just follow the below steps..

1) Press Windows + R Keys of your keyboard, 

2) Type services.msc

3) Hit enter.

4) Now, scroll down and right click on the ESRV_SVC_QUEENCREEK service and select properties.

5) Click on Stop.

6) On the startup type, select Disabled.

7) Click on Apply -> OK.

8) Restart your PC.


9) Open powershell as administrator

10) Type the following command and hit enter.


Get-WmiObject Win32_Service -filter "name='ESRV_SVC_QUEENCREEK'".Delete()

Alternative command, you can try for step 10,

sc.exe delete "ESRV_SVC_QUEENCREEK"

Now, restart your PC, you will see it fixed.


Related posts...

How to recover Microsoft Edge if it failed to launch in Windows 10 [Solved]

Wait operation timed out Windows 10 - C:pictures [Solution]

How to enable special characters for PIN in Windows 10

Related Posts


24 May 2018 at 06:24 delete

I know this is old but on win 10 I found the command line in the registry key for the service referenced the wrong name of the registry key containing the config options (win 10 x64 pro).

The service would fail to start (generating Event Errors), the log file said..

Offending Item:...............[SYSTEM\CurrentControlSet\Services\ESRV_QUEENCREEK].

When I opened the regeditor and navigated to HKLM\SYSTEM\CurrentControlSet\Services I noticed the key name was wrong. The registry key is referenced in the start parameters of the service exe and obviously this was why the service wouldn't start. The correct path to the key is SYSTEM\CurrentControlSet\Services\ESRV_SVC_queenscreek

To fix I just updated the data value for _start (string value) to reflect the correct path of the registry key and the service started running and hasn't stopped or thrown an error since.

Ironically the path to the registry value for the image key reflects the appropriate registry path where as the _start key did not.

To be nice it was an intel programing oversite, to be a a$$..sloppy programing.

23 May 2020 at 01:37 delete

Kudos for spotting this reg path error. String value for "start" says "--START" "--depend_on_key" "SYSTEM\CurrentControlSet\Services\ESRV_QUEENCREEK"...
It references to itself in key ESRV_QUEENCREEK which doesn't exist. It should say ESRV_SVC_QUEENCREEK. Pathetic of Intel not to spot this and fix it. These files are just being spitted out. I had 310,000 files in the QUEENCREEK folder and another 620,000 in the system32 folder. Altogether almost a million files.
Thank you Intel!