Display problem after installing update in AMD Radeon HD 2000,3000, and 4000 series Windows 10 [How to fix]

Display problem after installing update in AMD Radeon HD 2000,3000, and 4000 series Windows 10 [How to fix].

My laptop display suddenly starts to malfunction, i checked the settings app, but the preferred resolution option and the ability to use multiple monitors, and the adapter type is Changed.

I Checked the Device Manager, but found the default display driver was now changed to Microsoft Basic Display driver. 

I don't know what went wrong, but when i checked i found all these problems occurred after installing the Windows update in Windows 10.

I tried to re-install the driver but that went in vain. So, i started checking Online, to find whether the problem is only for me, or whether users had faced the same issue. But, unfortunately i was the one who experienced this case. 

I Suspect i can't be the only one, so if you face the issue, you can use the method below to Correct it.


1) Open device Manager.

[See : How to open device manager in Windows 10 Fall Creators update]

2) You will see different options, select Display adapters 

3) Right click the display driver and select properties -> Drivers

4) Check whether the driver version is 22.19.128.0, if yes, then uninstall the driver

5) Block the driver from re-installing or just disable the windows update and enjoy.

Update on December 20,2017: 

It seems more number of users is experiencing the same issue, because when i checked Microsoft forums, i found one user asked the same question like mine.

Display problems on some AMD Radeon video cards after installing an update:
An update was recently installed and now my AMD Radeon HD 3200 display adapter is not working as it did before. I’ve lost my preferred resolution option and the ability to use multiple monitors, and the adapter type is now reported as Microsoft Basic Display Driver. Any suggestions?

Microsoft has responded that it was a known issue and they have fixed the bug, so if you are experiencing the same issue, then you need to download and install  Windows Update KB4057291, This will fix the issue automatically,

If you have Windows update turned on, then it will automatically install that update.

However, if you need the download link for Windows Update KB4057291, then No worries.

Just click on the below link, it will take you to Microsoft servers, where you can download and install like an application.

http://www.catalog.update.microsoft.com/Search.aspx?q=KB4057291

Don't forget to restart your PC, if required.

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Display problem after installing update in AMD Radeon HD 2000,3000, and 4000 series Windows 10 [How to fix]
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